TERMS AND CONDITIONS
These Terms and Conditions, together with any other written information we brought to your attention during the process of confirming your booking, apply to your booking with Pack & Go Vacations Private Limited, Trading as “Conquer Travel”. Please read the Terms and Conditions carefully prior to utilizing the Conquer Travel website and making any bookings. You consent to the Terms and Conditions when you use the Site, without qualification. If you do not agree with any portion of the Terms and Conditions, you cannot utilize the website in any method or make a booking.
All communications concerning customer service or you’re booking needs to be sent to Conquer Travel, D-67, Sector 2, Noida, and Uttar Pradesh 201301, India, or email to firstname.lastname@example.org
When making your reservation we, as a representative, would organize it for you to come into an agreement with the principal(s) or another supplier (s) such as tour operator/airline/cruise firm/lodging firm, etc. as mentioned on your receipt(s). We could reserve you a holiday deal, in which instance you would hold one agreement with the principal, or we could reserve the services that make up your trip with various principals or suppliers, in which instance you would have different agreements with every one of them.
As a representative, we take no accountability for the actions or cuts of the principal(s) or supplier(s) or for the services offered by them. The principal’s(s’) or supplier’s(s’) Terms & Conditions would relate to your reservation and we suggest that you read them cautiously as they do hold significant details about your reservations. Kindly request copies of these if you do not possess them.
Passengers must make sure that all the names and timings are accurate as per their passports and that the travel itinerary is correct. Changes might not be allowed after the tickets are provided and alterations may incur additional charges.
During a booking, all details will be read back to you and the respective details will be confirmed with the principal(s) or the supplier(s). On receipt of all travel documents please check whether the details such as names, dates, and timings are accurate and advise us immediately if any revisions to be done. Also, please be noted that all the tickets supplied are non-refundable, non-changeable, and non-transferable unless otherwise stated.
The booking information that you provide to us will be passed on only to the relevant suppliers of your travel arrangements or other particular persons who are a part of the provision of your travel arrangements. Further, if required by any authorities, or as required by law, the information may be provided to public authorities such as customs or immigration. This applies to any sensitive information that you provide such as details of any disabilities, or dietary and religious requirements. Certain information may also be passed on to security or credit checking companies. If you are traveling to the United States, the US Customs and Border Protection will receive this information for the purposes of preventing and combating terrorism and other transnational serious crimes. If you travel outside the European Economic Area, controls on data protection may not be as strong as the legal requirements in this country. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we will be unable to provide your booking. In making this booking, you consent to this information being passed on to the relevant persons. Full details of our data protection policy are available upon request.
Airfares are promised upon ticketing only. If there would be any problem with the payment, we would inform you as soon as possible via email and/or phone. Otherwise, we would send you the ticket within 48 hours of your booking with us.
The free baggage allowance offered to the passenger differs based on the route, class/cabin seating, and as per the norms of the Individual airline. Airlines might charge an extra fee for checked-in baggage, additional baggage, or other voluntary services. Please contact the airlines straight for the most current updates concerning the baggage payment, weight, and sizes of the bags.
Passengers need to be at the airport 3 hours prior to the departure as tickets could not be refunded or changed because of a no-show at the airport.
Passengers are held accountable for all their travel documentation plus visas. Visas might be needed for the whole journey both for the destination and/or transit. Visas need to be acquired prior to the ticket being issued.
Customers are required to pay an installment or the whole amount at the time of booking.
If only a part payment is made, the balance has to be paid on or before the stipulated due date. Failing to do so may result in the cancellation of the booking by the principal(s) or supplier(s). This may involve cancellation fees set out in their Terms and Conditions. Unless otherwise mentioned in the booking conditions or advised the entire amount paid for the bookings will be held on behalf of the principal(s) or supplier(s) concerned.
*All costs shown for travel administrations are in INR (Indian Rupee)
CANCELLATION AND AMENDMENT
Written cancellation or amendment request to be sent by you and it will not take effect until received by us. Upon your book cancellation or amendments, the principal(s) or supplier(s) may charge the cancellation or amendment fee as per their Terms and Conditions (which may be at times 100% of the total cost).
If you want to alter any item, other than expanding the number of persons in your party/booking, you would have to pay a modification fee of INR.1000 per booking, excluding the airline/supplier charges (if any). From time to time we are obliged to gather extra taxes. You would be told about any extra taxes before the ticket issuance/re-issuance. After ticket issuance, many airlines do not permit modifications.
Both Conquer Travel nor its principal or supplier will be in charge of cancellation, or delayed boarding and no refunds will be provided.
We firmly suggest that you take out sufficient travel insurance in order to cover you and your party as many of the principals or suppliers require you to do so as a condition of booking with them. Certain destinations have made taking out travel Insurance compulsory; hence we would suggest you check with the relevant embassy or the Foreign and Commonwealth Office. These insurance covers may cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses. Insurance covers are also available to cover you against the financial failure of the principal(s)/ suppliers(s) of your travel arrangements.
If the insurance is provided by us, please check it carefully to ensure that all the details are correct and that all relevant information has been provided by you. Failing to do so may affect the insurance cover.
Pack & Go Vacations Private Limited T/A Conquer Travel is trading in global flights and holiday packages. All money paid by you for the flight/holidays is protected by the Civil Aviation Authority.
Only flights, flight plus arrangements, and packages involving flights (air packages) purchased from Conquer Travel in and departing from India, are protected by the Civil Aviation Authority (CAA), except for scheduled flights when e-tickets are sent to you.
Though the majority of our travel arrangements are protected in the case of the financial failure of the travel company, protection does not apply to all the flights, holidays, and travel services bookable with Conquer.
DELIVERY OF DOCUMENTS
All documents (e.g. invoices/tickets/Insurance policies) that require to be posted will be sent to you by post. Once documents are posted to you, no liability will be accepted by Conquer Travel unless the loss of documents is caused due to our negligence. In such instances, if the tickets or other documents need to be reissued, all the costs should be borne by you. You may request delivery by other means if necessary. However, this might involve additional costs.
PASSPORTS, VISAS AND HEALTH
Though we can provide general information about the passport and visa requirements related to your trip, it is your responsibility to get them confirmed by the relevant Embassies and/or Consulates. Neither we nor the principal(s) or supplier(s) accepts any responsibility if you cannot travel because you have not complied with such requirements. Please take special note that for all air travel within India, airlines require photographic identification of a specific type.
Passports need to be valid for almost 6 months past the period of your stay.
Though Conquer Travel can provide general health recommendations and formalities involved in your booking, it is your responsibility to check with your own doctor for your specific circumstances. Proposed vaccinations for travel might alter at any time. It is your duty to make sure that you get all the needed vaccinations, take all needed medication, and follow all medical guidance in connection.
FINAL TRAVEL ARRANGEMENTS
Please ensure that all your travel, passport, visa, and insurance documents are in order and that you arrive in plenty of time for checking in at the airport. It may be necessary to reconfirm your flight with the airline prior to departure. Please ask us for details at least 72 hours before your outbound flight. You should take a note of any reference number or contact name when reconfirming. If you fail to reconfirm you may be refused permission to board the aircraft and you are unlikely to receive any refund.
After the booking, Conquer Travel sends you an affirmation email that determines that Conquer Travel has acknowledged your service booking demand. Kindly keep in mind that this mail is only an acceptance of your purchase and the last verification would be given in the wake of checking the accessibility of the service that you asked for from the principal or supplier.
At the capacity of agents, Conquer Travel will assist you with any complaints. You may contact our Customer Services for further assistance. However the contract(s) for your travel arrangements is between you and the principal(s) or supplier(s), any queries or concerns relating to the travel arrangements should be addressed to them. If you have a problem whilst on holiday, this must be reported to the principal/supplier or their local supplier or agent immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. The amount of compensation you may be entitled to may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, write to the principal/supplier. You will see the name and address plus contact details in any confirmation documents we send you.